COVID 19 INFORMATION – AUCKLAND / NAPIER BRANCHES – FROM 18 FEBRUARY 2021 UNTIL FURTHER NOTICE
Updated 18/02/2021 – As part of the governments announcement on the 17th February 2021 Auckland will be in Alert Level 2 until further notice and Napier is in Alert Level 1.
Legally contact tracing must still continue so ALL QR codes will still be displayed for your convenience
SCAN OUR NZ COVID TRACING QR CODES AND WHAT YOU NEED TO DO FOR EACH BRANCH
Auckland – 1 Code is accessible on our front door from the outside, 1 Code is on the wall by reception desk.
Due to being in Alert Level 2 limited people are allowed in the building until further advised. This includes collections, deliveries, enquiries etc.
If you do need to come to our office in Auckland please ensure you stay 2 metres from the staff at all times, and do not enter any other spaces of the building including the workshop, bathroom etc
Napier – 1 code will be on the main counter and 1 code will also be on the window by the front door.
If you have not been able to download the governments tracing app you will be required to leave us with your name and contact details for a period of 60 days as per the governments guidelines – Businesses are LEGALLY required to have the QR codes and a alternative contact tracing system as well.
After the 61st day your details will be destroyed securely and these details will NOT be used for any marketing purposes unless otherwise advised. The only time your details will be provided to another party is if we have been required to provide them to the Ministry of Health or other Covid 19 NZ Government agency.
Once you have scanned the QR code or provided us with your details we will then be able to serve you.
IF YOU OR SOMEONE IN YOUR WORKPLACE/HOUSEHOLD ARE UNWELL
If you or someone you work closely with or live with is unwell with cold or flu like symptoms we ask you to stay away from both of our premises.
We can still help you but this will need to be done via phone and if visual assistance is needed we can organise a Zoom chat between yourself and one of our technicians.
This is to protect our staff, their families and also our other customers as well.
We will no longer be able to do Cash Sales onsite for Auckland (unless you have an account with us), we do not have an eftpos machine that does Pay Wave so to eliminate surfaces that may be touched by multiple people we will need to process any cash sales via our company Paypal account (this way you can use pin number credit cards, debit cards etc, extra fees do apply) or we can give you an invoice to pay by Direct Credit to our bank account.
WORKSHOP/OFFICE GENERAL ACCESS
To limit the amount of shared areas or surfaces between our staff, contractors and customers there will be no entry to our workshop, bathroom or kitchen facilities or throughout our offices.
We will make sure that all surfaces and areas are still being cleaned regularly between our offices and staff tools and vehicles as well.
Sanitizer, masks and any other safety consumables will not be provided as we will need these for our own staff members at both branches.
We appreciate your co operation and patience around these guidelines for visiting us..
Any issues, concerns or questions please do get in touch with us directly.